Viceroy Hotels and Resorts
Lifestyle experiences that bring together provocative design and intuitive service in the world's most sought-after destinations.
In line with their strong brand guidelines and aspirational imagery,
Black Diamond's web development department, Mogul, was tasked with developing an eLearning platform.
The platform’s key benefits include incentivized product training courses unique to the Viceroy Hotel Group portfolio, dedicated portals highlighting company news and accolades, a ‘meet the team’ contacts page for global offices and a comprehensive asset toolkit inclusive of videos, image gallery and the most recent issue of the brand magazine.
Viceroy Insider went live in March 2018 and provides agents the tools needed to amplify their ability to highlight and sell the modern luxury hotel brand’s 13 properties across the globe.